I give my team members the space, ownership, and trust they need to accomplish specific goals, using skills matrices, design critique sessions, structured one-on-ones, facilitator techniques, and more.
To make sure progress becomes systematic, it’s indispensable to monitor performance so that corrections can be made at any moment. To do this, I develop UX metrics, data dashboards, stakeholder maps, milestones, OKRs, and more.
Some methodologies I use in this area are Lean, agile, growth hacking, proposition development, and riskiest assumption tests.
To develop and execute strategies, I use design sprints, principles, maturity models, roadmaps, the McKinsey strategy building approach, and more.
I tirelessly promote a user-centered mindset and the development of the right KPIs for success, using discovery sprints, usability testing, eye tracking, data analytics, A/B testing, and more.
To this end, I use design thinking, journey maps, information architecture, prototypes, wireframing, branding design, visual design, design systems, and more.